Privacy Policy

Last updated: June 2025

Scottsdale Wolf Sub Zero Repair ("we," "us," or "our") operates scottsdalewolfsubzerorepair.com and provides Sub-Zero appliance repair services in Scottsdale, AZ. This Privacy Policy describes how we collect, use, and safeguard information when you visit our website or contact us for service.

1. Information We Collect

We collect information you provide directly to us and information collected automatically when you use our website.

Information You Provide

When you call us, submit a contact form, or schedule a repair, we may collect:

• Your name and address (for scheduling service at your Scottsdale location)
• Phone number and email address
• Appliance model and description of the problem
• Payment information (processed securely; we do not store full card numbers)

Information Collected Automatically

When you visit scottsdalewolfsubzerorepair.com, our hosting provider may automatically record:

• IP address and browser type
• Pages visited and time spent on the site
• Referring website address
• Device type and operating system

2. How We Use Your Information

We use the information we collect to:

• Schedule and dispatch technicians to your Scottsdale location
• Communicate with you about your repair appointment
• Process payment for completed repairs
• Send your service invoice and warranty documentation
• Respond to questions or follow-up requests
• Improve the quality of our services and website

We do not use your information for automated marketing campaigns. If you receive a follow-up message from us, it is related directly to service you requested or a prior repair.

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share limited information only in the following circumstances:

• Service operations: Dispatching and scheduling systems used internally to coordinate technician assignments.
• Payment processing: Your payment details are transmitted to a PCI-compliant payment processor. We do not retain full card data.
• Legal requirements: If required by law, court order, or government authority, we may disclose information as legally required.
• Business transfer: In the event of a sale or merger of our business, customer records may be transferred to the acquiring entity.

4. Cookies

Our website uses minimal cookies necessary for basic site functionality. We do not deploy advertising or tracking cookies. If you use a modern browser, you can configure it to refuse cookies; however, some site features may not function correctly.

We do not use Google Analytics or similar third-party analytics platforms that track individual user behavior across sessions.

5. Data Security

We take reasonable precautions to protect your information from unauthorized access, alteration, or disclosure. Our website is served over HTTPS. Sensitive payment data is handled exclusively through our PCI-compliant payment processor and is never stored on our servers.

No method of transmission over the internet is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Request a copy of the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to any legal retention obligations
• Opt out of any future communications from us

To exercise any of these rights, contact us using the information below. We will respond within a reasonable timeframe.

7. Children's Privacy

Our services are directed to adult homeowners and property managers. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

8. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page occasionally to stay informed of any changes. Continued use of our website after any changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, contact us: